HOW DO I RESERVE PYRAMID CATERING FOR OUR EVENT?
Read, sign and send in our catering contract that is available on our website, with your deposit.
HOW MUCH IS THE DEPOSIT?
A deposit of 1/3rd of your estimated proposal is due at time of booking, unless other arrangements have been made.
WHAT ARE THE NEXT STEPS?
EPM ( Event Planning Meeting) This is the approximately hour long get together, where we review all of the details of your upcoming event,
such as menu, staffing, bartending, layout of the venue, patterns of china & silverware, linen colors, timeline, how much alcohol you need to purchase etc.
The purpose of the meeting is to create a " Catering Workbook" for you, which outlines all of those details. This document is what we will
communicate with throughout the planning process, up through the event date itself. The EPM can be done over the phone as well.
A site check of your venue may be necessary to complete the Catering Workbook.
ONCE WE SIGN THE CONTRACT, CAN WE CHANGE or ALTER THE CATERING WORKBOOK?
Yes, everything within your catering workbook is flexible and is subject to your changes and needs.
Final Guest Count and ALL Catering Details, not subject to reduction, are due 5 days prior to your event date(s).
If you need to increase your guest count, within 5 days of your event date, we will make every effort to accommodate your request.
Additional fees and charges MAY apply beyond the normal agreed upon expenses outlined within your catering workbook.
CAN WE SAMPLE OUR MENU BEFORE SIGNING THE CONTRACT?
Yes, we actually encourage that! There are two ways to sample our food.
Our open houses are an excellent opportunity to sample our food on numerous occasions (we alternate the menus at every open house),
and we encourage you to attend as many as you can prior to your event date. In addition, you also get to see our staff in action and how we
set up buffets/ stations. Most people end up picking their final menu from the open houses they attend.
We can also arrange a personal tasting of 7-9 menu items, which will costs a flat rate of $100 and you an have up to 4 attendees.
Due to the time and cost involved in creating a private tasting, the $ 100.00 fee is NOT applied toward your invoice.
WE HAVE SPECIAL DIETARY NEEDS ( i.e. Gluten Free, Vegan, Dairy Free etc.) WHAT ITEMS ON YOUR MENU WILL ACCOMMODATE US?
Our chefs are very creative and are happy to assist you. We can create the entire menu to fit your needs or just make one or two special dishes available
for just those guests that require it.
HOW DO YOU KNOW HOW MUCH FOOD TO PREPARE?
We figure out all of our food quantities based on “weight of food per person”.
For example, at dinner (a meal occurring between 5:00 PM- 7:00 PM) we provide between 18- 22 ounces (by weight) per person.
This equates to going to a restaurant and ordering a steak dinner with potatoes, vegetable, roll, dessert and salad. If you weighed this
amount of food, it would fall somewhere between 18- 22 ounces. We know that 99% of the population is full after eating this meal, that is
why we do not run out of food at our events. Obviously, a lunch does not require this kind of volume, as most of us do not consume as much at lunch
as we do at dinnertime. The same can be said for late night (after 7:00 PM) hors d’oeurve reception where some of your guests may have eaten already.
YOUR PROPOSAL IS OUT MY BUDGET, WHAT CAN WE DO?
There are generally several options with regards to staffing, rentals, different menu options, all of which can help us get to your desired budget.
HOW LONG HAS PYRAMID CATERING BEEN IN BUSINESS?
Since April of 1997.
HOW MANY PARTIES DOES PYRAMID CATERING DO IN ONE DAY?
Anywhere from 1 to 3, depending on the location, size and type of event.
WHERE IS YOUR KITCHEN LOCATED?
We are located in Seattle in the Rainier Valley
OUR FACILITY HAS NO KITCHEN, HOW DO YOU KEEP FOOD HOT/FRESH?
We generally try to prepare foods on site whenever possible, however if that is not an option, we will cook the food in our kitchen and
then transport it to your location in insulated hot-boxes. Then add any garnishes or sauces right before serving to ensure
that the food is as vibrant and fresh as possible . We always recommend menu items that travel well if this is necessary.
We also do extra " Hot food runs" at no charge to you, so your food is coming from our ovens directly to your event, with as little lag time as possible.
HOW MUCH TIME DO YOU REQUIRE FOR SET UP/CLEAN UP?
Generally 1-2 hours for set up and an hour for cleanup, depending on location, type of event, number of staff, quantity of rentals items etc.
How much will it cost?
WILL YOU HELP WITH DECORATIONS AND SET UP?
We are happy to help you set up anything that is mostly pre-assembled (i.e. guest table center pieces, votive candles etc....).
If you need any extra assistance with set up, please let us know and we’ll see what we can do.
DO YOU MAKE WEDDING CAKES?
No, we suggest that you check the VENDORS section of our website ( link to vendors) for recommendations
on a number of other services including wedding cakes. However, we do offer a wide variety of other desserts ( link to desserts section of menus page).
CAN WE BRING IN OUR OWN ALCOHOL?
Yes, and we don’t charge any corkage fees. We are not licensed to sell alcohol, but do offer bartending services to pour.
WHO CUTS OUR WEDDING CAKE?
You will start it off and our trained staff will take over. That is included in most of our catering packages and is a free service.
ARE YOUR BARTENDERS LICENSED?
Yes, all of our bartenders have a Class 12 Mixology Permit.
DO YOU CARRY INSURANCE?
Yes, we carry Generally Liability for 2 million and Liquor Liability for 1 million.
CAN WE PROVIDE OUR OWN RENTAL ITEMS (I.E. PLATES, FLATWARE, GLASSWARE, LINENS...ETC.)?
Of course. Although we charge the same price as advertised with all rental companies.
We will still provide you with a list of needed items, so we make sure we have the correct quantities and tablecloths fit the appropriate sized tables.
ARE YOU PART OF PYRAMID BREWERY?
No, we’re two completely separate companies.
WHAT HAPPENS IF WE BOOK WITH YOU, BUT OUR VENUE CHANGES?
PC will apply the entire balance of your deposits and prepayments ( less $100.00), towards that event.
Subject to our availability. All costs are subject to change.
WHAT HAPPENS IF WE BOOK WITH YOU, AND THEN WE NEED TO CANCEL, DO WE GET OUR DEPOSIT BACK?
All prepayments and deposits are returned in full ( less $ 400.00) if your event is cancelled by you, your venue
or by act of god, 180 days or more, from your event date.
If the event is cancelled, between 90 days and 179 days from your event date, all prepayments and
deposits are returned to you in full ( less 50% of your deposit amount up to but no more than $ 1,000.00) .
If the event is cancelled, within 89 days of your event date, all deposits and prepayments are forfeited in full.
If PC is able to re-book your date with a similar event, all prepayments and deposits are returned in full ( less $ 200.00)
I NOTICED ON YOUR WEBSITE YOUR MENUS HAVE A PRICE RANGE, WHY?
The price range may be based on the distance from our kitchen, your guest count or simply an arrangement we may have with the
venue you have chosen to offer an industry norm "usage fee" for the right to be on their preferred/ recommended list.