Frequently Asked Questions

HOW DO I RESERVE PYRAMID CATERING FOR OUR EVENT?

Read, sign and send in our catering contract that is available on our website ( link from C & CI page), with your deposit.

 

HOW MUCH IS THE DEPOSIT?

A deposit of 1/3rd of your estimated proposal is due at time of booking, unless other arrangements have been made.

 

WHAT ARE THE NEXT STEPS?

EPM ( Event Planning Meeting) This is the approximately hour long get together, where we review all of the details of your upcoming event, 

such as menu, staffing, bartending, layout of the venue, patterns of china & silverware, linen colors, timeline, how much alcohol you need to purchase etc.

The purpose of the meeting is to create a " Catering Workbook" for you, which outlines all of those details. This document is what we will 

communicate with throughout the planning process, up through the event date itself. The EPM can be done over the phone as well.

A site check of your venue may be necessary to complete the Catering Workbook.

 

ONCE WE SIGN THE CONTRACT, CAN WE CHANGE or ALTER THE CATERING WORKBOOK?

Yes, everything within your catering workbook is flexible and is subject to your changes and needs.

Final Guest Count and ALL Catering Details, not subject to reduction, are due 10 days prior to your event date(s).

If you need to increase your guest count, within 5 days of your event date, we will make every effort to accommodate your request. 

Additional fees and charges MAY apply beyond the normal agreed upon expenses outlined within your catering workbook.

 

CAN WE SAMPLE OUR MENU BEFORE SIGNING THE CONTRACT?

Yes, we actually encourage that! There are three ways to sample our food which include Open Houses, Private Tastings & Once a month Family Style Dinners

Please cliick here for more info ( link to what's New)

 
WE HAVE SPECIAL DIETARY NEEDS ( i.e. Gluten Free, Vegan, Dairy Free etc.) WHAT ITEMS ON YOUR MENU WILL ACCOMMODATE US?

Our chefs are very creative and are happy to assist you. We can create the entire menu to fit your needs or just make one or two special dishes available

for just those guests that require it.

 

HOW DO YOU KNOW HOW MUCH FOOD TO PREPARE?

We figure out all of our food quantities based on “weight of food per person”.

For example, at dinner (a meal occurring between 5:00 PM- 7:00 PM) we provide between 18- 22 ounces (by weight) per person. 

This equates to going to a restaurant and ordering a steak dinner with potatoes, vegetable, roll, dessert and salad. If you weighed this 

amount of food, it would fall somewhere between 18- 22 ounces. We know that 99% of the population is full after eating this meal, that is

why we do not run out of food at our events. Obviously, a lunch does not require this kind of volume, as most of us do not consume as much at lunch

as we do at dinnertime. The same can be said for late night (after 7:00 PM) hors d’oeurve reception where some of your guests may have eaten already.

 

 

 

 

YOUR PROPOSAL IS OUT MY BUDGET, WHAT CAN WE DO?

There are several options with regards to staffing, rentals, different menu options, all of which can help us get to your desired budget.

You may also want to look into our As You Like It Delivery Express option ( Link to AYLI).

 

HOW LONG HAS PYRAMID CATERING BEEN IN BUSINESS?

Since April of 1997.

 

HOW MANY PARTIES DOES PYRAMID CATERING DO IN ONE DAY?

Anywhere from 1 to 5, depending on the location, size and type of event.

 

WHERE IS YOUR KITCHEN LOCATED?

We are located in Seattle in Columbia City at the Seasoned in Seattle building.

 

OUR FACILITY HAS NO KITCHEN, HOW DO YOU KEEP FOOD HOT/FRESH?

We generally try to prepare foods on site whenever possible, however if that is not an option, we will cook the food in our kitchen and 

then transport it to your location in insulated hot-boxes. Then add any garnishes or sauces right before serving to ensure 

that the food is as vibrant and fresh as possible . We always recommend menu items that travel well if this is necessary.

We also do extra " Hot food runs" at no charge to you, so your food is coming from our ovens directly to your event, with as little lag time as possible.

 

HOW MUCH TIME DO YOU REQUIRE FOR SET UP/CLEAN UP?

Generally 1-2 hours for set up and an hour for cleanup, depending on location, type of event, number of staff, quantity of rentals items etc.

 

WILL YOU HELP WITH DECORATIONS AND SET UP?

We are happy to help you set up anything that is mostly pre-assembled (i.e. guest table center pieces, votive candles etc....). 

If you need any extra assistance with set up, please let us know and we’ll see what we can do.

 

DO YOU MAKE WEDDING CAKES?

No, we suggest that you check the VENDORS section of our website ( link to vendors) for recommendations 

on a number of other services including wedding cakes. However, we do offer a wide variety of other desserts ( link to desserts section of menus page).

 

CAN WE BRING IN OUR OWN ALCOHOL?

Yes, and we don’t charge any corkage fees. We are not licensed to sell alcohol, but do offer bartending services to pour.

 

WHO CUTS OUR WEDDING CAKE?

You will start it off and our trained staff will take over. That is included in most of our catering packages and is a free service.

 

ARE YOUR BARTENDERS LICENSED?

Yes, all of our bartenders have a Class 12 Mixology Permit.

 

 

 

DO YOU CARRY INSURANCE?

Yes, we carry Generally Liability for 2 million and Liquor Liability for 1 million.

 

 

CAN WE PROVIDE OUR OWN RENTAL ITEMS (I.E. PLATES, FLATWARE, GLASSWARE, LINENS...ETC.)?

Of course. Although we charge the same price as advertised with all rental companies.

We will still provide you with a list of needed items, so we make sure we have the correct quantities and tablecloths fit the appropriate sized tables.

 

ARE YOU PART OF PYRAMID BREWERY?

No, we’re two completely separate companies.

 

ANY OTHER RULES OR THINGS I SHOULD KNOW ABOUT?

Please look over our catering contract which will answer a lot of other questions you may have. ( link to contract)

 

I NOTICED ON YOUR WEBSITE YOUR MENUS LISTED HAVE A PRICE RANGE, WHY?

The price range may be based on the distance from our kitchen, your guest count or simply an arrangement we may have with the

venue you have chosen to offer an industry norm "usage fee" for the right to be on their preferred/ recommended list.

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